PRIVACY POLICY

Privacy Policy for Virtus Enterprise LLC, dba CrossFit Hollywood

Effective Date: November 7, 2024

1. Introduction

Welcome to Virtus Enterprise LLC dba CrossFit Hollywood ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.crossfithollywood.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our Site.

  • Place an order or make a purchase.

  • Subscribe to our newsletter.

  • Participate in surveys or promotions.

  • Contact us with inquiries or requests.

The personal information we collect may include:

  • Personal Data: Name, email address, mailing address, telephone number, and other contact details.

  • Payment Information: Credit card number, billing address, and other financial data necessary to process your payments.

  • Profile Information: Username, password, and preferences.

  • Usage Data: Information about how you use our Site, such as the pages you visit, the links you click, and other actions taken on the Site.

  • Device Information: IP address, browser type, operating system, and other technical information collected automatically.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site.

  • Process transactions and fulfill orders.

  • Improve, personalize, and expand our Site.

  • Communicate with you, including customer service and support.

  • Send you promotional information, such as newsletters and special offers.

  • Monitor and analyze usage and trends to enhance your experience.

  • Detect, prevent, and address technical issues and fraudulent activities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your personal information with third-party vendors, contractors, or agents who perform services on our behalf.

  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Security of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: Request deletion of your personal information.

  • Right to Opt-Out: Opt-out of the sale of your personal information.

  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below.

European Economic Area (EEA) Rights

If you are located in the EEA, you have the following data protection rights under the General Data Protection Regulation (GDPR):

  • Access: Request access to your personal information.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information.

  • Restriction: Request restriction of processing your personal information.

  • Data Portability: Request transfer of your personal information to another organization.

  • Objection: Object to processing your personal information.

  • Withdraw Consent: Withdraw consent at any time where we rely on your consent to process your personal information.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites

Our Site may contain links to third-party websites. We have no control over and are not responsible for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Virtus Enterprise LLC, dba CrossFit Hollywood
5818 W Third St
Los Angeles, CA 90036
Email: info@crossfithollywood.com